1. CHALLENGES: During COVID-19, Miranza Group (16 clinics, 3,000+ patients) faced inefficiencies in manual appointment management and fragmented IT systems, risking patient care.

2. SOLUTION: Partnered with Chakray to deploy a scalable API-driven platform (AWS, Docker, Jenkins) for online appointments, unified patient records, and clinic check-in, ensuring compliance and high availability. 

3. RESULTS: Streamlined operations, 300+ online bookings in 2 months (50% new patients), 99% system uptime, and higher patient satisfaction—positioning Miranza as a digital-first healthcare leader.